Welcome to our store! To ensure a smooth and worry-free shopping experience, we have developed a detailed logistics policy covering the entire delivery, shipping, and after-sales service process. If you have any questions, please contact our customer service.
1. Logistics and Delivery Methods
We work with a number of high-quality international logistics partners (including but not limited to DHL, FedEx, TNT, etc.) as well as local logistics companies. We select the most suitable delivery channel for you based on the product characteristics, destination, and timeliness requirements, ensuring safe and efficient delivery of your products.
2. Delivery Policy
Free shipping on orders totaling CAD$500 (after discount) or more.
3. Delivery Time
For shipping within Canada: After your order is successfully placed and payment is completed, your order will generally ship within 1-3 business days. The estimated delivery time is 3-7 business days after shipment. Delivery time may be slightly longer in remote areas. International Shipping: Some products support international shipping. Please refer to the product details page for specific delivery ranges and times. The estimated delivery time for international orders is 7-20 business days after shipment. Please note that actual delivery times may be affected by factors such as customs clearance and holidays.
Delivery times may be delayed due to special circumstances such as major promotions, inclement weather, or force majeure. We will promptly update you via email or text message.
4. Package Tracking
Once your order is shipped, we will send you a shipping notification with the shipping order number.