Nanjing Lanfa E-commerce Co., Ltd. Payment Policy

Dear Customer:

Thank you for choosing the service of Nanjing Lanfa E-commerce Co., Ltd. (hereinafter referred to as "our company"). In order to ensure your smooth shopping experience, we hereby inform you of our payment policy for tools and items shipped to Canada as follows:

I. Payment Method

We accept a variety of payment methods, including credit cards, PayPal, and bank transfers. For more information, please visit our payment options page.

II. Currency Type

Since the items are shipped to Canada, in order to avoid unnecessary losses caused by exchange rate fluctuations, all orders are settled in Canadian dollars (CAD).

III. Tax and Fee Payment

The price of the product includes the cost of the product itself, but does not include local Canadian import tariffs, value-added tax and other related taxes.​

You are responsible for the above-mentioned import-related taxes and fees, and the specific amount will be determined according to the relevant regulations of the Canadian Customs and the category and value of the goods you purchased. During the customs clearance process, the customs may charge you these fees, please cooperate. ​

IV. Payment Deadline​

After you submit your order, you must complete the payment operation within 48 hours to ensure that your order can be processed in time. ​

If you have not paid after the payment deadline, the system will automatically cancel your order and you will need to place a new order. ​

V. Refund Policy​

If the goods cannot be shipped to Canada normally due to our company's reasons (such as the goods are out of stock and cannot be replenished in the short term, there are problems with the logistics channels, etc.), our company will process a full refund for you, and the refund amount will be returned according to your original payment method. The refund arrival time is subject to the processing time of the bank or payment institution you used for payment, which is generally 3-7 working days.​

If the order cannot be fulfilled normally due to your personal reasons (such as cancellation of order, wrong delivery address filled in, etc.), if the goods have not been shipped, our company will deduct 5% of the order amount as a handling fee and refund you; if the goods have been shipped, you need to bear the round-trip logistics costs. After receiving the returned goods and checking them, our company will deduct the corresponding logistics costs and 5% handling fees and refund you. ​

VI. Payment Security​

Our company attaches great importance to your payment security and uses advanced encryption technology to protect your payment information to ensure that your personal information and payment information will not be leaked. At the same time, we also recommend that you choose a safe network environment when making online payments and avoid making payment operations under the public network.​

VII. Contact information​

If you have any questions or encounter problems during the payment process, please contact us in time:​

Company address: Room 232, 1st Floor, Building 4, Phase I, Jingang Science and Technology Park, No. 1, Kechuang Road, Yaohua Street, Qixia District, Nanjing City, Jiangsu Province​

Company phone: 19277288190​

We will do our best to help you, thank you for your understanding and support! ​

Nanjing Lanfa E-commerce Co., Ltd.