Warranty

kliventa Store Product Warranty

kliventa Store offers high-quality products and exceptional after-sales service. If you have any questions, please email service@kliventa.com. The full warranty terms are as follows:


kliventa Store warrants all products sold to be free from defects in material and workmanship for one year from the date of purchase. If any problems arise during normal use, we will repair or replace them free of charge.


Please keep your order information in a safe place (we will send you an order confirmation email with details after placing your order).


The following are not covered by the warranty:


1. The warranty applies only to products that have been used and maintained in accordance with the accompanying manual and have not been damaged by misuse, abuse, neglect, accident, improper maintenance, alteration, theft, fire, flood, or other acts of God.


2. Products purchased secondhand or from unknown sources.


3. Normal wear and tear or cosmetic damage.


Simplify your warranty process:


Please send your order information (order number, purchaser's name, or order email address) to service@kliventa.com. We will investigate the details as quickly as possible.


Additionally, if you include photos or videos of the product issue in your email, we will be able to provide a solution even faster.


Rest assured, we will provide you with a satisfactory solution.


Contact Us:

Email Address: service@kliventa.com